Bootham in Style

Perfect location for the city centre. About 5-10 minute walk. Shops nearby for any essentials needed. Lovely apartment with everything you need and has been renovated to an high standard. Good price for location and what you get. Apartment 1 is downstairs which isn’t made clear so not accessible for some people.

We really enjoyed our stay, the location is absolutely perfect to walk into the centre and even close enough to walk home at night. The decor is lovely, you can tell real thought has gone into the design. There are just a few things that let it down. The bed is extremely uncomfortable. Many things were broken, the toaster looks pretty but when you use it the levers are both snapped off and just put back on! Same for the ironing board, which lowers itself when you run the iron up it! There needs to be some work done to the damp and mould issues.The biggest thing is the cleanliness and level of spiders. There were huge cobwebs everywhere which would have taken minutes to have been hoovered in the clean before arrival. We had to dispose of well over 15 big spiders! Once we’d done that, they didn’t come back. So they could have just been sorted in the clean before we arrived, and we wouldn’t have kept having the issue. There’s no Hoover either, so we had to use the dustpan and brush for the cobwebs - which were so big and obvious, and in every room, it was very odd to have been missed. The big space behind the television unit was disgusting, the cobwebs must have been built up over quite some time. Some walls had 3 or more spiders together, unsure how they weren’t seen by the person preparing the place for arrivals. Very odd. The floors hadn’t been mopped either because there were belongings from a previous guest on the floors. Feels like a shame when there’s so much thought put into the design and the location is just so brilliant. It’s not cheap to stay, so these things could easily be improved upon. We had a lovely time in York, there are so many lovely restaurants and lots to do!

A really nice apartment in a great location. Very good value. Best of all was the wonderful service from Rosie who literally saved our holiday trip by finding this lovely accomodation.

Terrible start to our holiday. No one answering customer service number locked out for and hour. The space provided was unavailable so had to park down the road in a public car park. The only reason why we picked that accommodation was because of parking

An excellent place. Any criticisms are little snits. It's comfortable, convenient, well appointed, just a good spot to enjoy York., and the cost was fair for the value received. We visited during a cold spell, and having the toilet just by the entrance was a drawback. We rolled a towel at the base of the toilet door to keep the cold air lessened. The shower is wonderful, and the king size bed is great. There was no help to n going over the features. No problem for a local but we had to learn as we went, being from the US. We never did get the coffee going, and the toaster had a broken lever. As I said, small snits. Two improvement recommendations: an orientation session on the appliances by Stays York, and some form of insulation for the toilet. In the big picture, a great place. We were very pleased.

We came away for my partner 30th and it was spotless, the apartment had everything we needed, we even booked an extra day we enjoyed it that much, the hamper when we arrived was perfect, we will be booking again, staff amazing and very helpful.

Overall a fine stay but some things could be improved: Parking permit available on arrival - we got a ticket Better quality bedding (pillows and mattress) Hessian carpet as you come out of the bathroom isn't pleasant No blinds in bedroom - v strange! Very noisy from upstairs - sounded as if the people walking around upstairs were in the bedroom. Small milk in the fridge would have been helpful.